Terms & Conditions

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Effective Date: 04/01/2026

By using this website or scheduling service, you agree to the following terms:

1. Service Overview

We provide mobile, on-site small engine and equipment repair services. Services are performed at the customer’s location when possible.

2. Service Call Fee

The service call fee applies to on-site visits. This fee includes travel, diagnostic, and basic repair time where applicable.

Additional labor, parts, or extended service time may result in additional charges, which will be discussed before proceeding.

3. Estimates and Approval

We will explain recommended repairs before performing additional work beyond the base service. Customer approval is required prior to additional charges.

4. Payment Terms

Payment is due at the time of service.

We accept:

Cash

Credit/Debit Card

We do not accept checks.

Failure to provide payment at completion of service may result in refusal of future service.

5. No Guarantee of Repair Outcome

While we make every effort to diagnose and repair equipment, we do not guarantee that all equipment can be repaired or restored.

Some issues may require additional parts, off-site repair, or may not be economically viable to fix.

6. Limitation of Liability

We are not responsible for:

Pre-existing damage

Equipment failure after service due to unrelated issues

Loss of use, time, or income

Our liability is limited to the amount paid for the service provided.

7. Customer Responsibilities

Customers agree to:

Provide safe access to equipment

Ensure a safe working environment

Disclose known issues when possible

We reserve the right to refuse service if conditions are unsafe.

8. Scheduling and Availability

Service availability is subject to scheduling and location. We do not guarantee same-day service.

9. Cancellations

We request reasonable notice for cancellations or rescheduling.

10. Changes to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance of those changes.

11. Contact

Roanoke Mobile Small Engine Repair LLC

[Phone Number]

contact@roanokemobilerepair.com